ARRİBA Pansiyon Restaurant Sürdürülebilirlik Raporu
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Our guests are the reason we exist.
Our primary values are to follow up all guest complaints coming from all kinds of sources, to resolve the complaints and to turn the complaints into opportunities for ourselves by informing our guests about this issue.
Legal requirements
ARRIBA PENSION has adopted the principle of complying with legal requirements in all product and service processes.
Safety of our Employees and investment in people
Our staff is our most valuable asset. In order to minimize the risks that may endanger the health and safety of our employees and business partners and to prevent work accidents, all our processes are constantly improved and the latest technologies are followed. It is our indispensable rule that our employees are educated, human rights are protected and they benefit from equal rights regardless of religion, language or race.
Guest Satisfaction – Guest Safety – Guest Orientation
Our guests are the reason we exist. Our primary values are to follow up all guest complaints coming from all kinds of sources, to resolve the complaints and to turn the complaints into opportunities for ourselves by informing our guests about this issue.
Respect for the Environment Natural
Our main goals are to prevent environmental pollution and protect nature by using our resources in the most efficient way, to reduce the amount of our waste, to recycle or render it harmless.
Energy and Water Saving
ARRIBA PENSION To use our Energy and Water resources in the most efficient and economical way; We have adopted the principle of continuous improvement in preventing waste.
Food Safety – Hygiene
Our common principle is to implement the food safety system throughout the food chain, to continuously improve it and to prioritize hygiene conditions throughout all hotels in order to offer quality products that comply with food safety principles.
Support to Local Economy and Sustainable Purchasing Practices
We are aware of our contribution to the local economy, which is why 70% of our suppliers and raw materials are regional and local. For sustainable tourism, we make environmentally friendly purchases that produce less energy, water and waste.
Child Abuse and Harassment
We believe that everyone should bear responsibility for the protection of children. We know that child welfare and the protection of children from all forms of harm is extremely important and that it is our fundamental duty to protect all children we deal with from physical and mental abuse.
Women's Rights and Gender Equality
We ensure the health, safety and welfare of all our employees, regardless of gender; We implement an equal opportunity and equal pay policy by supporting women's participation in the workforce. We do not allow them to be subjected to abuse, harassment, pressure or discrimination in any way. |
